About Bycycle

Don't take our word for it.

We get it if you're sceptical. So we'd rather show you the result than ask you to trust us blindly.

The company is new. The experience isn't. Irmann Mobility ApS, which runs Bycycle, was founded in August 2026. Nichlas, our head of production, has 10 years of experience in e-bike design.
About 30 minutes · no commitment
Steen Irmann fitting fenders over a row of frames in the workshop
Steen in the workshop in Aalborg
Someone from Bycycle getting a white City U ready for a test rider
Ready for a first ride
Four people gathered around three City U bikes
Test ride in Copenhagen

We could tell you plenty about ourselves. What others write is worth more.

After the ride

Their words. Not ours.

Every review here was written by someone who has ridden City U. We haven't edited them.

We chose the reviews on this page. On Trustpilot, what people write is out of our hands.

Read the reviews on Trustpilot

Unprompted review on Trustpilot

A little nervous

Was a little nervous, as the company is new, but thought the design was good, so we visited them in Aalborg
Gitte Vangsgaard 15 September 2026Translated from DanishRead the review on Trustpilot
5.0
★★★★★ Based on 7 test ride reviews
100% would recommend
7 verified riders
Top cities
Copenhagen
5
Aalborg
2

Test-rode the City U? Tell us how it went.

★★★★★
Verified rider

"Det bedste el cykel jeg har prøvet hidtil. Man føler sig sikker og i kontrol, selv i tæt trafik. Den er super nem at navigere og meget komfortabel. "

Premium feelBeautiful designSuspension
Sofie Lindberg
Sofie Lindberg Copenhagen, DenmarkLeisure rider · 10 km daily
★★★★★
★★★★★
Verified rider

"Smooth, comfortable, and surprisingly powerful. The bike was easy to ride, and the battery lasted longer than expected. Highly recommend!"

Smooth accelerationBeautiful design
Jasmin
JasminCopenhagen, DenmarkDaily commuter · 10 km daily
★★★★★
★★★★★
Verified rider

"Beautiful, exclusive bike. Smooth ride, great comfort, and an exceptional riding position—the best and most natural I’ve experienced."

Smooth accelerationPremium feelIntegrated lights
Danny
DannyCopenhagen, DenmarkLeisure rider · 10 km daily
★★★★★
★★★★★
Verified rider

"Meget lækre køreegenskaber med god affjedring på denne fede cykel med mange smarte og smukke detaljer! Godt tænkt med super cool kurv, der altid peger ligeud!"

Beautiful designSuspensionPremium feel
Jesper
JesperCopenhagen, DenmarkLeisure rider · 20 km daily
★★★★★
★★★★★
Verified rider

"Det er en super flot og elegant cykel, meget nem at kører og med nogle smarter løsninger, som jeg ikke har set på andre cykler 👍"

Beautiful designQuiet motorPremium feel
Andreas Nyeboe
Andreas NyeboeCopenhagen, DenmarkLeisure rider · 10 km daily
★★★★★
★★★★★
Verified rider

"Hele processen har været meget professionelt,,lige fra jeg prøvekørte cyklen samt da den blev afleveret,,,den varmeste anbefalinger herfra. "

Signature BasketPremium feelBeautiful design
Lars
LarsAalborg, DenmarkLeisure rider · 1 km daily
★★★★★
★★★★★
Verified rider

"Super fedt design ⭐️⭐️⭐️⭐️⭐️ Fantastisk service⭐️⭐️⭐️⭐️⭐️ Premium køreegenskaber ⭐️⭐️⭐️⭐️⭐️ Elsker min nye cykel og giver den de bedste anbefalinger ⭐️⭐️⭐️⭐️⭐️"

Premium feelBeautiful designSignature Basket
Anette
Anette Aalborg, DenmarkDaily commuter
★★★★★

Words are one thing. Here's what you can check for yourself.

Quality

Brands you know. Assembled in Aalborg.

We chose parts you can look up yourself. And we're happy to show you where the bike is put together.

Parts from names you know

Samsung

Battery cells from Samsung

The same cell brand used in a Tesla. The battery clicks out of the frame and comes inside with you.

The Shimano Nexus hub on a City U
Shimano Nexus 7

Seven gears inside the hub

Sealed away inside, so you can change gear even when you're standing still.

Schwalbe Marathon E-Plus

Puncture protection level 7 of 7

The top of Schwalbe's own scale. Their number, not ours.

Our own

The bell sits in the brake lever

We developed the lever ourselves. You ring without letting go of the brake, and that matters most when you're moving.

That's Samsung's, Shimano's and Schwalbe's engineering. Our work is the choosing, and making it all work together.

Ready in 1 working day

Quality control included.

Not in six weeks.

What City U is, and what it isn't

No app

City U has no app and no ride stats. The display sits in the stem, and that's it.

Chain, not belt

The gears are sealed inside the hub, and the chain runs behind a chain guard.

The motor is in the front wheel

A front hub motor is simple, quiet and quick to replace, and it leaves room for seven gears in the rear hub. Don't pay for more motor than Danish terrain needs.

Behind the bike are two people, each with a name and a job.

The people behind Bycycle

Meet Nichlas and Steen.

You should know who you're dealing with, before you buy and after.

Nichlas with a frame
Nichlas · head of production
Head of production

Nichlas

Nichlas is in charge of production and of what goes on the bike. He has worked in e-bike design for 10 years.

Steen Irmann at the workbench in the workshop
Steen Irmann · operations and tech
Head of operations and technical lead

Steen Irmann

Steen owns Irmann Mobility ApS and runs operations and the technical side. He's the one you deal with once you have your bike.

We're only as good as our weakest component. How City U rides is decided right down to the smallest screw.
Steen Irmann · technical lead

How it all fits together

Bycycle is run by Irmann Mobility ApS. That's the company you buy from, and it stands behind your purchase.

The brand
Bycycle
The company
Irmann Mobility ApS · CVR 46677439
Owner, operations and tech
Steen Irmann
Production
Nichlas

Now the practical part. Everything you'd find by looking us up is right here.

Company · delivery · payment · your rights

In black and white.

When will you have the bike? Who are you buying from? What happens if something breaks? The answers are here, and you can check every one of them in our terms or in a public register.

Everything in one place

CVR 46677439
Brand
Bycycle
Company
Irmann Mobility ApS
CVR (Danish company number)
46677439
Company type
Private limited company (ApS)
Founded
5 August 2026
Owner
Steen Irmann
Registered address
Gartnervej 76A, 9200 Aalborg SV
Workshop and warehouse
Porsvej 6, 9000 Aalborg
Phone hours
Weekdays
Email replies
Within 1 working day
Chat
Messenger and Instagram, via the chat button
Complaints
Nævnenes Hus, the Danish consumer complaints body, Toldboden 2, 8800 Viborg
Company, owner and address are also in the Danish company register (CVR).

Call us

+45 61 60 61 60

We pick up on weekdays.

Prefer to write? We reply within 1 working day.

Call +45 61 60 61 60

From order to first ride

  1. You order

    You choose the colour and extras, and the bike is assembled to your choices.

  2. Ready in 1 working day

    Quality control included.

  3. You pick it up

    In Aalborg.

If we're running late

If your delivery is delayed, we agree a new date with you. If we miss that one too, you can walk away from the purchase and get your money back. Until you have the bike, the risk is ours.

Read it in the delivery terms

How to pay

You're buying from Irmann Mobility ApS, the company that runs Bycycle.

You can pay by card, Apple Pay, Google Pay or Shop Pay. Payment runs through Shopify, so we never see your full card number.

Your card is charged when you order.

Want to split the payment? Choose Anyday at checkout: over 4 months with no interest or fees, or over up to 24 months.

Returnable, even when assembled for you

You have 14 days to return the bike from the day you get it, and you don't need to give a reason. That includes a bike assembled to your choices. If you send it back, you pay the return shipping, and you get your money back within 14 days.

Read the returns policy

2-year warranty on the whole bike, battery included

The warranty runs from the day you get the bike, and it comes on top of your legal guarantee, never instead of it. One thing we ask: charge the battery at least once every two months, so it stays healthy. If the claim is valid, we pay shipping both ways.

Read the warranty

Help after you buy

FixFlow comes with your City U and starts the day you get it. It helps you work out what's wrong and walks you through what you can fix yourself. If it can't be sorted at home, we have our own workshop in Aalborg.

How FixFlow works

If we can't agree

Then you can complain to Nævnenes Hus, the Danish consumer complaints body, Toldboden 2, 8800 Viborg. You should know that before you buy, not after.

What if Bycycle disappears?

It's a fair question to ask a new company. Here's what protects you, without you having to take our word for it.

  1. You don't pay months in advance. Your card is charged when you order, and the bike is ready in 1 working day.
  2. You get 14 days to be sure. The return right runs from the day you get the bike, also when it's assembled to your choices.
  3. The parts come from known brands. Gears from Shimano, tyres from Schwalbe and battery cells from Samsung. Gears and tyres are parts any ordinary bike shop knows.

What people ask us

Is Bycycle a real company?

Yes. Bycycle is run by Irmann Mobility ApS, a Danish private limited company with CVR number 46677439 and an address in Aalborg. You can look us up in the Danish company register in a minute.

You're brand new. What does that mean for me?

The company was founded in August 2026, so we don't have a long history to show you. Your rights are the same as with any other online purchase: 14 days to return it and a 2-year legal guarantee. And what we can't show you in years, we show you with names, addresses and a test ride.

Who am I buying from, and when is the money taken?

You're buying from Irmann Mobility ApS, the company that runs Bycycle. Your card is charged when you order, and the bike is ready in 1 working day. Want to split the payment? Choose Anyday at checkout.

When will I have the bike?

It's ready in 1 working day, quality control included. Then you pick it up in Aalborg.

What if it's delayed?

Then we agree a new date with you. If we miss that one too, you can walk away from the purchase and get your money back.

Where is the bike assembled?

By hand, in our own workshop in Aalborg.

What if something breaks, the battery included?

You have a 2-year warranty on the whole bike, battery included, from the day you get it. It comes on top of your legal guarantee. Write to ride@bycycle.bike with your order number. If the claim is valid, we pay shipping both ways.

Who repairs it?

FixFlow comes with the bike and helps you find the fault. If it can't be sorted at home, we have our own workshop in Aalborg. The gears and tyres are from known brands any ordinary bike shop can work on.

Can I return it if it's assembled to my choices?

Yes. You have 14 days from the day you get the bike, and you don't need to give a reason. You pay the return shipping, and you get your money back within 14 days.

Can I call or meet you?

Call +45 61 60 61 60. We pick up on weekdays. Rather see the bike and meet us? Book a test ride.

You've read about us. All that's left is to meet us.

Someone from Bycycle showing a test rider the handlebar

Test ride

Try it. Judge for yourself.

A new company should have no trouble meeting you face to face. Book a test ride and ask the questions this page didn't answer. Then make up your own mind.

Book a test ride About 30 minutes · no commitment
Shown by a bike expert

Copenhagen

Ofelias Plads · Kvæsthusbroen

More on Copenhagen rides

Next: Wed 21 Oct

~30 min · no pressure

Shown by a bike expert

Aalborg

Ved HK parkeringsplads · Gartnervej 26

More on Aalborg rides

Next: Sat 24 Oct

~30 min · no pressure

Shown by a bike expert

Aarhus

Kreuzbär · Thorvaldsensgade 5

Next dates coming

More on Aarhus rides

~30 min · see you at the café

Shown by a bike expert

Odense

Café Fleuri · Nørregade 28

Next dates coming

More on Odense rides

~30 min · see you at the café

Too far from a test ride?

Book a 15-minute walkthrough on a video call and ask us your questions directly.

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