
Nichlas
Nichlas is in charge of production and of what goes on the bike. He has worked in e-bike design for 10 years.
About Bycycle
We get it if you're sceptical. So we'd rather show you the result than ask you to trust us blindly.



We could tell you plenty about ourselves. What others write is worth more.
After the ride
Every review here was written by someone who has ridden City U. We haven't edited them.
We chose the reviews on this page. On Trustpilot, what people write is out of our hands.
Read the reviews on TrustpilotUnprompted review on Trustpilot
A little nervous
Was a little nervous, as the company is new, but thought the design was good, so we visited them in Aalborg
Test-rode the City U? Tell us how it went.
"Det bedste el cykel jeg har prøvet hidtil. Man føler sig sikker og i kontrol, selv i tæt trafik. Den er super nem at navigere og meget komfortabel. "
"Smooth, comfortable, and surprisingly powerful. The bike was easy to ride, and the battery lasted longer than expected. Highly recommend!"
"Beautiful, exclusive bike. Smooth ride, great comfort, and an exceptional riding position—the best and most natural I’ve experienced."
"Meget lækre køreegenskaber med god affjedring på denne fede cykel med mange smarte og smukke detaljer! Godt tænkt med super cool kurv, der altid peger ligeud!"
"Det er en super flot og elegant cykel, meget nem at kører og med nogle smarter løsninger, som jeg ikke har set på andre cykler 👍"
"Hele processen har været meget professionelt,,lige fra jeg prøvekørte cyklen samt da den blev afleveret,,,den varmeste anbefalinger herfra. "
"Super fedt design ⭐️⭐️⭐️⭐️⭐️ Fantastisk service⭐️⭐️⭐️⭐️⭐️ Premium køreegenskaber ⭐️⭐️⭐️⭐️⭐️ Elsker min nye cykel og giver den de bedste anbefalinger ⭐️⭐️⭐️⭐️⭐️"
Words are one thing. Here's what you can check for yourself.
Quality
We chose parts you can look up yourself. And we're happy to show you where the bike is put together.
The same cell brand used in a Tesla. The battery clicks out of the frame and comes inside with you.

Sealed away inside, so you can change gear even when you're standing still.
The top of Schwalbe's own scale. Their number, not ours.
We developed the lever ourselves. You ring without letting go of the brake, and that matters most when you're moving.
That's Samsung's, Shimano's and Schwalbe's engineering. Our work is the choosing, and making it all work together.
Quality control included.
Not in six weeks.
City U has no app and no ride stats. The display sits in the stem, and that's it.
The gears are sealed inside the hub, and the chain runs behind a chain guard.
A front hub motor is simple, quiet and quick to replace, and it leaves room for seven gears in the rear hub. Don't pay for more motor than Danish terrain needs.
Every City U is assembled in our own workshop. And because it's ours, that's also where the help is, if you ever need it.



Behind the bike are two people, each with a name and a job.
The people behind Bycycle
You should know who you're dealing with, before you buy and after.

Nichlas is in charge of production and of what goes on the bike. He has worked in e-bike design for 10 years.

Steen owns Irmann Mobility ApS and runs operations and the technical side. He's the one you deal with once you have your bike.
We're only as good as our weakest component. How City U rides is decided right down to the smallest screw.
Bycycle is run by Irmann Mobility ApS. That's the company you buy from, and it stands behind your purchase.
Now the practical part. Everything you'd find by looking us up is right here.
Company · delivery · payment · your rights
When will you have the bike? Who are you buying from? What happens if something breaks? The answers are here, and you can check every one of them in our terms or in a public register.
Here are 3 places outside our own website. We don't control any of them.
We pick up on weekdays.
Prefer to write? We reply within 1 working day.
You choose the colour and extras, and the bike is assembled to your choices.
Quality control included.
In Aalborg.
If your delivery is delayed, we agree a new date with you. If we miss that one too, you can walk away from the purchase and get your money back. Until you have the bike, the risk is ours.
You're buying from Irmann Mobility ApS, the company that runs Bycycle.
You can pay by card, Apple Pay, Google Pay or Shop Pay. Payment runs through Shopify, so we never see your full card number.
Your card is charged when you order.
Want to split the payment? Choose Anyday at checkout: over 4 months with no interest or fees, or over up to 24 months.
You have 14 days to return the bike from the day you get it, and you don't need to give a reason. That includes a bike assembled to your choices. If you send it back, you pay the return shipping, and you get your money back within 14 days.
The warranty runs from the day you get the bike, and it comes on top of your legal guarantee, never instead of it. One thing we ask: charge the battery at least once every two months, so it stays healthy. If the claim is valid, we pay shipping both ways.
FixFlow comes with your City U and starts the day you get it. It helps you work out what's wrong and walks you through what you can fix yourself. If it can't be sorted at home, we have our own workshop in Aalborg.
Then you can complain to Nævnenes Hus, the Danish consumer complaints body, Toldboden 2, 8800 Viborg. You should know that before you buy, not after.
It's a fair question to ask a new company. Here's what protects you, without you having to take our word for it.
Yes. Bycycle is run by Irmann Mobility ApS, a Danish private limited company with CVR number 46677439 and an address in Aalborg. You can look us up in the Danish company register in a minute.
The company was founded in August 2026, so we don't have a long history to show you. Your rights are the same as with any other online purchase: 14 days to return it and a 2-year legal guarantee. And what we can't show you in years, we show you with names, addresses and a test ride.
You're buying from Irmann Mobility ApS, the company that runs Bycycle. Your card is charged when you order, and the bike is ready in 1 working day. Want to split the payment? Choose Anyday at checkout.
It's ready in 1 working day, quality control included. Then you pick it up in Aalborg.
Then we agree a new date with you. If we miss that one too, you can walk away from the purchase and get your money back.
By hand, in our own workshop in Aalborg.
You have a 2-year warranty on the whole bike, battery included, from the day you get it. It comes on top of your legal guarantee. Write to ride@bycycle.bike with your order number. If the claim is valid, we pay shipping both ways.
FixFlow comes with the bike and helps you find the fault. If it can't be sorted at home, we have our own workshop in Aalborg. The gears and tyres are from known brands any ordinary bike shop can work on.
Yes. You have 14 days from the day you get the bike, and you don't need to give a reason. You pay the return shipping, and you get your money back within 14 days.
Call +45 61 60 61 60. We pick up on weekdays. Rather see the bike and meet us? Book a test ride.
You've read about us. All that's left is to meet us.

Test ride
A new company should have no trouble meeting you face to face. Book a test ride and ask the questions this page didn't answer. Then make up your own mind.
Book a test ride About 30 minutes · no commitmentOfelias Plads · Kvæsthusbroen
Ved HK parkeringsplads · Gartnervej 26
Kreuzbär · Thorvaldsensgade 5
Café Fleuri · Nørregade 28
Book a 15-minute walkthrough on a video call and ask us your questions directly.
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«Smooth, comfortable, and surprisingly powerful.»